Privacy Policy

Why We Collect Personal Information

To provide our platform services to Users, Wucht Corevia collects certain personal data for the purposes described below. This data will be used solely for these stated purposes and not for any other reason. If the purpose of use changes, we will take appropriate steps—such as notifying Users or obtaining additional consent where required by applicable law—to address the change.

Register and Manage Your Account

User identification, customer verification via Wucht Corevia, management of user information, and delivery of notifications

Account closure via remote identity verification, resetting contact information such as phone numbers and email addresses

Supply of Goods or Services

Confirmation of Digital-Asset Trading Relationships

Estate and Transfer Management

Comprehensive management of digital asset trading relationships, covering the setup, maintenance, and termination of services

Preventing unauthorized use

Analysis of usage data to provide new, tailored services

Continuous improvement and optimization of platform services

Event Details and Promotions

Offering updates on upcoming events and special promotions

Handling Complaints

Verification of complainants’ identities and the details of complaints

Contacting users for fact-finding, communicating processing outcomes

Resolving damage and errors in transactions

AML/CTF and Legal Investigations

Verification of complainants' identities and complaint details

Collaboration with law enforcement authorities to support investigations.

Terminology

For purposes of this Agreement (the 'Agreement'), the Platform is referred to as 'we', 'us', or 'our'. Users and other visitors to the Platform are referred to as 'you', 'your', or 'User'. Collectively, 'we' and 'you' are referred to as 'both parties' and individually as 'a/one party'.

Processing and Retention Periods for Personal Information

We will process and retain your personal data for as long as required by law, or for the period agreed when we collected it from you.

Collaboration with law enforcement authorities in support of investigations.

In general, we retain your personal data for 1.5 years after you delete your account or if it is deactivated due to misuse. This period allows for potential reviews by financial institutions or investigations by authorities. If no such reviews or investigations occur, we permanently delete your data at the end of this period.

If an investigation concerning a legal violation is ongoing, we will retain your information until the investigation is complete.

If any debt or credit remains in connection with your use of our services, we will retain your information until the balance is settled.

Scope of Application

This Agreement applies to all users trading on the Wucht Corevia Global website and mobile app (the 'Platform'). Users must adhere to the terms and conditions set out in this Agreement, in line with applicable laws and regulations governing personal information and data protection in their respective country or region.

Invocation

All references in this Agreement to codes, statutory decrees, or administrative regulations mean the most recently amended version, whether the amendment occurred before or after this Agreement was executed.

Headings

Section headings in this Agreement are provided solely for convenience and do not affect the interpretation of the terms and conditions. Any references to statements, terms, conditions, annexes, or schedules refer exclusively to those contained in this Agreement.

Guidance on the Use of the Term Include

In this Agreement, the term 'include' shall mean 'including but not limited to,' unless expressly stated otherwise.

Information Collected

Users acknowledge that the Platform may use cookies to track their activity while using the Platform and to collect various information, including but not limited to IP addresses, geographic locations, and other relevant data. For example, we may use video (including audio) recordings for P2P merchant identity verification and as evidence in P2P order disputes. Additionally, facial video (including audio) may be used for Wucht Corevia identity verification on third-party platforms..

Limitation of Liability

Although the Platform implements technical and security measures to safeguard your information, we cannot guarantee that data transmitted over the internet is 100% secure. Accordingly, we do not warrant the security of any personal information you provide and cannot be held liable for any loss or damage arising from unauthorized access to your personal data.

Updates to this Agreement

We may update this Agreement at any time. If we revise the Privacy Policy, we will notify you by posting the updates, including the new effective date and a summary of the changes. In some instances, we may also send you a direct notice. Please review the Privacy Policy regularly. By continuing to use the Platform after changes take effect, you agree to the updated terms.

Official Announcements

We issue official announcements only via the verified contact details you provide or by posting them directly on the Platform. We are not liable for any losses arising from reliance on information obtained through other channels.